Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with Pure Origin.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

We currently deliver within Qatar.

Estimated delivery time:

  • Doha: 1–2 business days
  • Outside Doha: 2–3 business days

Delivery times are estimates and may vary during busy periods or due to unforeseen circumstances.

Shipping Fees

Shipping charges are calculated during checkout before payment.

Order Tracking

Customers will receive shipping updates once their order has been dispatched.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase. Pure Origin is not responsible for delays or failed deliveries caused by incorrect address information.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery and include photos of the package and product.

Contact

If you have any questions regarding shipping, please contact us at:

Email: pureorigin.qa@gmail.com