Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with Pure Origin.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery
We currently deliver within Qatar.
Estimated delivery time:
- Doha: 1–2 business days
- Outside Doha: 2–3 business days
Delivery times are estimates and may vary during busy periods or due to unforeseen circumstances.
Shipping Fees
Shipping charges are calculated during checkout before payment.
Order Tracking
Customers will receive shipping updates once their order has been dispatched.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase. Pure Origin is not responsible for delays or failed deliveries caused by incorrect address information.
Damaged Packages
If your package arrives damaged, please contact us within 24 hours of delivery and include photos of the package and product.
Contact
If you have any questions regarding shipping, please contact us at:
Email: pureorigin.qa@gmail.com